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	<title>Privacy Maven &#187; Consumer Data Security</title>
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		<title>Retailers or Creditors?  Who Should Be Responsible for Storing Customer Data?</title>
		<link>http://www.privacymaven.com/retailers-or-creditors-who-should-be-responsible-for-storing-customer-data.html</link>
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		<pubDate>Sun, 07 Oct 2007 17:08:55 +0000</pubDate>
		<dc:creator>Privacy Maven</dc:creator>
				<category><![CDATA[Consumer Data Security]]></category>

		<guid isPermaLink="false">http://www.privacymaven.com/2007/10/07/retailers-or-creditors-who-should-be-responsible-for-storing-customer-data/</guid>
		<description><![CDATA[There is a dispute erupting now between retailers and credit card companies over who should store customer data. As Tech Watch reports: Yesterday the National Retail Federation publicly blasted the Payment Card Industry Data Security Standard, issuing a statement that pushes the responsibility for the storage of sensitive customer data back on the card issuers [...]]]></description>
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<p>There is a dispute erupting now between retailers and credit card companies over who should store customer data. As <a href="http://weblog.infoworld.com/techwatch/archives/014210.html">Tech Watch reports</a>:</p>
<blockquote><p><span class="artText">Yesterday the National Retail Federation publicly blasted the Payment Card Industry Data Security Standard, <a href="http://www.nrf.com/modules.php?name=News&amp;op=viewlive&amp;sp_id=380">issuing a statement</a> that pushes the responsibility for the storage of sensitive customer data back on the card issuers themselves, the very same authors and enforcers of the mandate.</span></p>
<p>For those of you unfamiliar with PCI, it&#8217;s the <a href="http://www.infoworld.com/article/07/10/01/PCI-experts-say-deadline-is-just-the-beginning_1.html">data-handling regulation</a> cooked-up by the financial institutions that issue credit and debit cards (AMEX, Visa and MasterCard for starters) that requires anyone who processes their plastic to get their IT security systems up-to-snuff to prevent more leakage incidents like the one experienced by TJX Companies.</p>
<p>&#8220;With this letter, we are officially putting the credit card industry on notice,&#8221; said NRF CIO David Hogan in the missive. &#8220;Instead of making the industry <a href="http://www.infoworld.com/article/07/08/01/payment-card-data-standards_1.html">jump through hoops</a> to create an impenetrable fortress, retailers want to eliminate the incentive for hackers to break into their systems in the first place.&#8221;</p>
<p>According to NRF, <a href="http://www.infoworld.com/article/07/05/10/visa-tries-new-payment-app-security_1.html">credit card companies</a> typically require retailers to store credit card numbers anywhere from one year to 18 months to satisfy &#8216;card company retrieval requests.&#8221;</p>
<p>If retailers were given the choice to end the process of storing such customer data, they could lower their own risk and ensure greater consumer security, according to Hogan.</p>
<p>Strong words, but one has to wonder why the NRF hasn&#8217;t been making noise about PCI sooner.</p></blockquote>
<p><img src="http://www.privacymaven.com/images/creditcards.jpg" title="Credit cards" alt="Credit cards" align="middle" /></p>
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